iTunes Wiped All My Music and Playlists after Update to iTunes 12.3.3

“After update my iTunes to the latest version 12.3.3, all of my songs and playlists accidentally disappeared from my Mac, how can I get back them? MacBook Pro”.

After updating iTunes to new version, some Mac users found their music are deleted and gone. In this case, how to get back them?

Method 1. Reload Music to iTunes

The new iTunes may cannot find where your music files are stored on your Mac. So you should follow the steps below to let it know.

  • Step 1. Quit iTunes, and find your iTunes library files by Go > Home > Music > iTunes on your Mac
  • Step 2. Drop iTunes Library.itl to another place for backup, and then go into Previous iTunes Libraries to  get a latest iTunes library file to its parent folder.
  • Step 3. Rename the latest iTunes library file to “iTunes library” to replace what you have dropped out.

Step 4. Open iTunes to check whether it works to find back your deleted music files.

Method 2. Get Back from TimeMachine Backup

If you have backed up your iTunes library by using TimeMachine, you can easily get back deleted songs and playlists.

Method 3. Transfer Songs from iPhone/iPad/iPod back to your iTunes library

If you make sure that all of your songs and playlists are not on your Mac, but have been synced to your iPhone/iPad/iPod recently, you can rebuild your iTunes from your iOS device. Of course, iTunes can’t make it. You may need some professional transfer tool.

Method 4. Re-download your purchased songs from iTunes

What you have purchased on iTunes can be re-downloaded for free. Just cost you some times to download songs again. But your playlists may be gone forever, and you should create them manually.


iOS 9.3.2 Problems – Should I Update to iOS 9.3.2

Apple released a small iOS update – iOS 9.3.2, aim to fix some iOS 9.3.1 problems that impacted iOS users. However, it also bring a serious bug to iPad Pro 9.7’’ users.

iPad Pro 9.7 Bricked by iOS 9.3.2 and Pop Up Error 56

It bricked some iPad Pro 9.7. And when connecting bricked device to iTunes and going to restore device from backup, it would pop up error 56, which according to Apple official website, is a hardware issue. So if you have one 9.7 inch iPad Pro, wait for some days until the bug be fixed. And if you are one of affected users, you can contact Apple Support for help, but actually you can do nothing untill Apple throw its solution, which may be in a new iOS 9.3.2 update or recent iOS 9.3.3.

Should I Update to iOS 9.3.2?

If you are running iOS 9 and later, and not a iPad Pro 9.7 user, you can update this new iOS software update, which could make your device more safe, although you might meet some new update problem, such as Safari crash or iTunes won’t sync.

How to Put MP3 MP4 MOV WAV PDF To iPhone 6/6s/SE

After getting one new iPhone, no matter it’s a bigger iPhone 6s Plus or smaller iPhone SE, most of iPhone users would like to transfer something to their iPhone from their computer, where they may have collected thousands of songs, videos and PDF books. For old iPhone users, transferring process would be familiar. However, sometimes, it could be hard for new iPhone users to understand how it work to sync files to iPhone. So we make this tutorial here.

How to Transfer Media Files to iPhone with iTunes

iOS is different from Android. For Android users, getting songs from PC to their device is super easy. After connecting Android phone to computer, the device will be recognized as a USB hard drive, and in this method, you can easily drag and drop files between the device and computer. However, if you get one iPhone, the transferring process would be different – you have to use iTunes to sync data to your iPhone. And sync is different from transfer, what you plan to transfer from iTunes will erase and replace the matched files on your iPhone. And eventually, what you have on your iPhone will be the same as the data on your iTunes. And below we give you a example of this way to transfer MP3 to your iPhone:

Step 1. Run iTunes, collect some MP3 files that you want to put to your new iPhone, and drag and drop them to music category of your iTunes firstly.

Step 2. After add all MP3 files to your iTunes, now connect your iPhone to computer via USB cable or WiFi. Click your iPhone icon

How to Put MP3 to iPhone 6s

How to Put MP3 to iPhone 6s

Step 3. Under “Summary”, select “Music”, and you can turn on Music sync to put MP3 files to your iPhone. In this step, your iPhone Music will be erased and replaced.

Sync Songs to iPhone 6s with iTunes

Sync Songs to iPhone 6s with iTunes


iTunes enables you to sync photos, movies, books to your iPhone, but some iOS incompatible files cannot be added to iTunes. In addition, you should know that iTunes allows you to sync with only one computer and iTunes cannot help you to get data off iPhone. So if you want to transfer in a simple way, sometimes, you may need professional transfer tool like AnyTrans to help you out.

My iPad Won’t Play Videos – How to Fix

“Recently I downloaded some videos from my email, but found I couldn’t play it on my iPad, is there something wrong? My iPad is using iOS 9.3.1, the latest version. Any help would be appreciated. I am frustrated!” 

Normally, streaming videos and songs can be played on your iPad normally. However, the videos that you synced from computer or received from another person on email may cannot be played on iOS device, because there are some formats that iOS doesn’t support. You may have synced this kind of videos to your device.

What Videos Formats Are Supported By iPhone 6/6s

  1. H.264 video up to 4K, 30 frames per second, High Profile level 4.2 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
  2. MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
  3. Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format;

How to Solve?

By using some converting tools, you can convert iPhone unsupported format to supported ones. And some transferring tool can automatically convert the formats when getting videos to your iOS devices, you can refer to this tutorial: unsupported MP4 to iPad.

iTunes Cannot Sync Photos to My iPhone 6/6s – How to Fix

“When trying to sync photos to my iPhone 6 Plus on my Macbook Air with iTunes.  I always get the following message: iTunes cannot sync photos to the iPhone because your Photos Library is not yet available. Please try again later. I’ve checked everything I can and can’t find any solutions.  I don’t have this issue with my iPad.How do I fix this? iPhone 6 Plus, iOS 9.2.1, Sync with MacBook Air OS X 10.11.3”. One iPhone user PeterInParker questioned on Apple Support Communities.

Actually, this is one common issue that many iPhone/iPad users have met before. And the causes of this problem are various, so the solutions are various, too. Below we show you some tips you can use if you drop into this problem and you cannot sync photos and videos from computer to your iPhone and iPad. (You can have a try, no matter what version of the iOS on your iPhone and iPad).

How to Fix iTunes Cannot Sync iPhone Photos

Before you do as follows, you are suggested to backup your iPhone and iTunes library.

  1. Restart iTunes
  2. Restart both of your computer and iOS device.
  3. Turn off iCloud Photo Library and My Photo Stream on iOS Device.
  4. Turn off iCloud Photo Library and My Photo Stream on computer.
  5. Update iOS, iTunes, Mac to latest version.

You may have some other solutions, welcome you share them on the comment section!

How to Delete Some Photos on My iCloud Photo Library

“I use iCloud photo library to store over 800 pictures that I took with my iPhone. Recently I found there is almost no iPhone space. So I decided to delete some pictures, but it seems that what I deleted will also disappear from my Mac and iPad. So I want to know how to back up my iCloud photos before deleting them.”

iCloud Photo Library enables you to sync photos across all of your Mac and iOS devices and keep all photos up to date on all your devices. So any deleting will be automatically updated on all of your devices using iCloud Photo Library. If you don’t won’t lose your iCloud photos, you need to backup them before any deleting on your iPhone.

How to Backup or Delete Photos on iCloud Photo Library

By using, you can easily download any selected photos and videos from iCloud Photo Library.

After login on your computer, go to Photos category, and click “Select Photos”

View Photos and Videos on iCloud

View Photos and Videos on iCloud

Select the photos that you plan to download to your computer, and click “Download”.

Download iCloud Photos to Computer

Download iCloud Photos to Computer

You can also delete some photos by clicking “Delete”.

Delete iCloud Photos Libaray

Delete iCloud Photos Libaray

Note: To permanently remove photos, you can go to Albums and find the folder named “Recently Deleted“ and clean photos in that folder.

How to Remove Imported Photos from iPhone 6/6s/SE/5s

“There is almost no storage space on my iPhone 6s, so I checked my iPhone storage usage, found photos and videos took so much room. I tried to delete some pictures, but found I can’t remove the pictures I synced from my computer. So what can I do to deleted imported pictures?” 

Apple doesn’t allow you to directly deleted imported photos on your device. But there are two ways you can use to remove your imported pictures, using iTunes or AnyTrans.

Method 1. Delete All Synced Photos on iPhone with iTunes.

  • Step 1. Create a new folder on your computer
  • Step 2. Add one picture to this folder.
  • Step 3. Run iTunes > Click iPhone icon > Photos.
  • Step 4. Uncheck “Sync Photo From” > Apply > Sync iPhone.

    Delete All Synced Photos on iPhone

    Delete All Synced Photos on iPhone

Method 2. Remove Imported Pictures from iPhone with AnyTrans.

AnyTrans is an iOS content manager that you can use to delete photos on your computer in a quick and simple way. Below are the detail about how to use it to remove imported photos. And before the steps, you need download this software to computer and install it.

  • Step 1. Run AnyTrans, connect your iPhone to computer and click Photos > Photo Library.
  • Remove Imported Pictures on iPhone 6

    Remove Imported Pictures on iPhone 6

  • Step 2. Preview and select photos to delete by clicking Trash button on the top-left conner.
  • Remove Imported Photos from iPhone - AnyTrans

    Remove Imported Photos from iPhone – AnyTrans

Source: Delete Synced Photos on iPhone/iPad/iPod