iOS 9/9.3 Problem: Fix Can’t Backup iPhone iPad to iCloud

“Since update iPhone 6 to iOS 9.3, can’t backup device to iCloud, even have tried many methods, such as deleting old backups to free up iCloud space, turning off and on iCloud on iPhone, manually backing up, and automatically backup to iCloud. “

Actually, there are many reasons why you cannot backup your iPhone iPad or iPod touch to iCloud server after update to a new iOS, no matter iOS 9/9.1/9.2 or recent iOS 9.2.1/9.3.

Why I Can’t Backup to iCloud and How to Fix?

1, The data you want to backup is so large.

You can check which items on your iPhone will be backed up to iCloud and the size of these items, such as photos, videos, messages, apps and so on. If they are all some big files, then change your backup plan. Or try to backup them to computer. 

Some post you may interested in if you have this problem:

2, iCloud have no free storage.

If you have no available space on your iCloud server (Free Storage of iCloud is only 5GB), you can’t create new backup. It is time for you to delete some old iCloud backup or pay Apple for a large space. 

To delete old iCoud backup, go to setting > iCloud > Storage > Manage Storage. Before deleting, you are suggested backup your iPhone to iTunes first.

Question: If I couldn’t delete iCloud backup after update to new iOS, such iOS 9/9.1/9.3?

Solutions: you can try to delete iCloud backup on computer instead of on your device.

3, Bad internet/wifi network connection.

Bad network connection could stop you backing up your iPhone/iPad to iCloud on computer or on device. So check the network, and make sure it is stable. Or reset network setting by tapping Settings > General > Reset > Reset Network Settings.

4, iCloud server overload and is so busy.

Sometimes, Apple iCloud server issue could lead to the backup problem. If Apple admit that it is because of its server overloading, just wait for some days.

5, iOS bugs.

After updating to new iOS, you may find you cannot backup to iCloud. And other versions of iOS work well on this point. In this situation, it could be some bugs of new version of iOS. Normally, you can notice Apple about this issue and waiting for bug fixed and another iOS update. 

Other solutions you could have a try.

1, Restore your iOS Device

Firstly, backup your iPhone or iPad to iTunes. And then reset your iPhone/iPad to factory default setting, and then restore with iTunes backup. 

2, Remove your iCloud account and re-login.

3, Force restart you iPhone/iPad by by holding on both home button and sleep button.

Thanks for reading this post and any comments on how to solve iCloud backup problems are welcome here!


Fix “iMessages Activation Failed” Issue – iOS 9/9.2/9.3

iMessages activation issue is one of common problems you may face when updating iPhone/iPad to a new iOS operating system, such as iOS 8, iOS 9 and 9.3. Although the new released 9.3 aims to solve this activation problems, it seems have brought new iMessages problems to some users, people reported  “can’t send and receive iMessages after updating to iOS 9.3” (have no solution now).

In this post, we just talk about some basic tips to solve iMessages activation failed problems, and hope the future iOS could solve the iMessages bugs in iOS 9.3. Now let’s check the tips below.

  1. Make sure cellular data and WIFI connected well.
  2. Set up your Time Zone correctly.
  3. Turn off iMessage and restart or “Force” restart iOS device:
  4. Force restart: Holding both “Power” and “Home” buttons to turn off device, and then turn on device.
  5. Make sure you can receive SMS: If you are using iPhone, you can contact your carrier to make sure you can get text messages.
  6. Log out Apple ID and then login.
  7. Reset network setting or reset all contents and setting/restore iPhone/iPad:
  8. You iOS device > Setting > General > Reset, you can reset network or reset all contents and setting now.
  9. Contact Apple support.
  10. Retry and Retry!

Apple – Get an error when trying to activate iMessages
iMessages Activate Failed Problems after iOS 9 update

Accidentally deleted iPhone messages, what can I do? [Tips]

Accidentally Delete Text Messages iPhone

Accidentally Delete Text Messages iPhone

“How do you recover deleted text messages on iPhone? “ Lalolozai questioned on Apple forum. In this post, we are talking about how to retrieve iPhone messages, including SMS, iMessages, WhatsApp messages and Skype messages.

How to Get Back Deleted Messages from iPhone?

1, you can directly restore your iPhone/iPad from backup if you have one iTunes/iCloud backup.

If you have a good habit to back up your device everyday, absolutely, you can get back the messages you deleted easily by simply restoring, which is the perfect free way to retrieve something you lost on your iPhone/iPad.

2, you can restore only the messages and messages attachments from iPhone by using third-part software.

Some backup extracting tools enable you access iOS backup and extract specific data from your iCloud or iTunes backup. And some of these tools provide free trial, such as AnyTrans.

Related Post: Top iPhone Backup Extractor Tools

3, you can try to scan your deleted messages on iPhone if there is no backup you created before.

Although Apple doesn’t provide you the official tool to recover text messages, there are also some softwares you can try to scan and find the deleted messages that are not overwritten. And most of them are able to recover more than deleted SMS.

Related 3rd-part app’ guide:


How to Delete All Emails on iPhone iPad – [iOS 8/iOS 9/iOS 10]

“My iPhone 6 Plus started to download deleted 5000+ email on my mail server to my iPhone after using iTunes sync. What can I do to remove them from my iPhone, iOS 8? I have followed some guide online to delete emails from all mailboxs and trash, and change back to weeks ago. However, it doesn’t work.” — Jason, question from Discussion Apple.

I found there is no trash all to 1-click delete all emails on my iPhone” — iOS 10 user.

When you want to free up your space, tap on your iPhone, and going to usage, you may found your email store is more than 500 MB used. Deleting all emails in iOS 9 is so easy since iOS 9 offers you “Trash All ” on Inbox and other Mailboxes to make it. but how to quickly delete all emails in iOS 8/10 devices?

No “Trash All”? How to Delete All Emails in iOS 8/10 Inbox

Besides removing emails one by one, this is one simple method to delete all emails on iPhone iPad inbox for iOS 8 and iOS 10.

  1. Open Inbox > Edit  > Check one message; it will highlight the move button.
  2. Press and hold”Move” button and uncheck the message that you checked before.
  3. Lift all your fingers off screen and leave it alone.
  4. Choose trash to delete all emails on your iPhone iPad.

Source: How to Delete All Emails on iPhone iPad >>

How to Clean “Incorrect” Photos Camera Storage [iPhone 6/6s]

“I have deleted all photos on my iPhone 6, and now there is Zero pics in Albums, including Camera Roll, Recently Deleted, Synced from iPhone and Photo Stream. However, when checking setting > general > usage > storage > manage storage, it shows 0.9GB in photos & camera. And iTunes shows there are  0.9 GB also. So something hidden behind are eating my iPhone space? “Jaassy posted his question recently after updating his iPhone 6 to iOS 9.

About how to remove this phantom photos from iPhone/iPad. After several attempts, people found:

Methods Don’t Work

  • Deleting attached pictures in Messages/WhatsApp/FB Messenger.
  • Syncing iPhone again without selecting any photos.
  • Resetting iOS device to factory setting.

Methods Do Work

>>>>Set date back to September 1st, 2014 and clean “Recently Delete”.

Set Time Back and Clean Phantom Photos

Set Time Back and Clean Phantom Photos

  1. iPhone 6 > Setting > General > Date & Time > Turn off Set Automatically.
  2. Set time back to Sep 1, 2014.
  3. iPhone > Photos > Albums > Recently Deleted.
  4. Clean photos.

>>>> Delete photo backup on iCloud

  1. iPhone 6 > General > Usage > iCloud > Manage Storage
  2. Select your iPhone > Turn off Camera Roll/Photo Library backup > Delete

Welcome any comments to share your idea about how to solve phantom photos problem.


How to Solve “iTunes Don’t Sync iPhone iPad” – iOS 10 iOS 9

[Updated: Sept 20, 2016]: It’s reported that some iPhone 6 users got this iTunes sync problem after updating to iOS 10 recently. And we have updated this post to offer you some new tips

Upgrade to iOS 10, my iPhone won’t sync music and playlists with iTunes, and even after I upgraded my iTunes to iTunes 12.5.1” – one iPhone 6 user questioned on iPhone forum about “iTunes can’t sync”.In this September, 2016, you may face the same iOS problem when syncing iTunes music library to your iPhone or iPad/iPod after updating to iOS 10 final version or coming iOS 10.x.x.

Although, Apple always release new version of iTunes to fix coming iTunes bugs and sync problems (recently, Apple released iTunes 12.5.1 to better support iOS 10 updates, the problems never be completely fixed. So what if you get this kind of iTunes issue and cannot sync data from iTunes to your iPhone 6 or other iOS devices, how can you fix it?

How to fix “can’t sync music to iPhone, iPad, iPod” problems in iOS 9 and iOS 10

After collecting from a few forums, we listed the solutions as below:

Solution 1.  Sync again after turning off iCloud Music on your iPhone.

Tap “Setting” on iPhone > “Music” > Turn off “iCloud Music Library”.
Note: this method is not available for Windows vista.

Solution 2.  Sync after turning off iTunes Match on iPhone.

  1. Make sure that you don’t have iTunes Match enabled in Settings > Music.
  2. Plug in your iPhone, iPad or iPod  and launch iTunes.
  3. Click your device icon at the top of the iTunes window.
  4. Select Music in the side navigation panel.
  5. Uncheck Sync Music option in the right panel and then click Apply or Sync.
  6. Once the sync is complete, recheck the box for Sync Music and hit Apply or Sync again.
  7. Unplug your iPhone or iPad and see if your music is back.

Solution 3. Sync after turning off Show Apple Music.

  1. Reset iPhone 5 by holding “Power” and “Home”.
  2. iPhone > Setting > Music > Turn off “Show Apple Music”
  3. iTunes 12.2 > Edit > Preferences > General > Uncheck “Show Apple Music” > OK

Solution 4. Authorize your computer for iTunes app

  1. Run iTunes
  2. On iTunes menu, select Store item and click “Authorize This Computer…”

Solution 5. Uncheck “Read Only” of iTunes folder (For Windows users)

If you are one of windows users who meet this iTunes sync issue, you can check whether the permission property of your “iTunes” folder or the data you plan to sync is “Read Only”. If you checked “Read Only”, you cannot transfer or edit the file but only read it.

Open Windows Explorer > Music > iTunes, right click this folder and go to Properties, and uncheck “Read Only”.

Solution 6. Use iTunes Alternatives.

If you still cannot use iTunes to sync iPhone iPad, you can look for help from some iTunes alternatives, such as AnyTrans, to share songs, movies and pictures across all of your Apple devices. It’s said that it also helps sync your selected files from iPhone to iTunes.

Leave a comment, no matter it is iOS 9/iOS 10 problem or related solutions, which may be helpful to others.

How to Fix iTunes Won’t Sync – iMobie Guide.
iPhone 5 don’t sync music with iTunes

Turn Off Apple Music Streaming after 3-Month Free Trial ?

Any iOS 8.4 users have the chance to enjoy the 3 month free trail of new Music streaming services on their iDevices. The thing they should to do is just to sign up to be one of Apple Music members and choose one pay between $9.99 for individual plan or $14.99 for family plan. However, you will auto pay for the membership after 3 month trial. Of course, you may not want to just like Europa said below

“I don’t plan on continuing with Apple Music once the free trial is over”, Europa said at everythingiCafe iOS 8 forum.

Then, how do you turn off Apple Music Streaming Service after free trial?

Actually, it is simple to stop auto-pay.

Tap upper-left head pic at Apple Music app > View Apple ID > Manage Subscriptions > Now you can disable automatic renewal.