What to Do if iPhone Screen Goes Black After iOS 9.3.5/iOS 10

Updated: Sep 6th, 2016

“My iPhone 6 can’t be turned on after updating to iOS 9.3.5, and its screen goes black, how to fix this dead iPhone? “

The touch screen plays important role on smartphone no matter iPhone 5/5s/6/6s or Samsung Galaxy.  Without touch screen, you can do nothing on iPhone, iPad or iPod touch. So if the iPhone screen goes black after an iOS update, what can we do?

Actually the display screen of iPhone suddenly stop working doesn’t mean the iPhone is broken and you can’t use it forever. Now follow the tips below to have a try to get your iPhone back to life, no matter it is old iPhone 4/4S/5/5S, or a new released iPhone 6/6s/se/7. And it is suitable for any devices in iOS 8/9/10.

You May Like: 16+ iOS Issues You May Meet After Updating to iOS 10 >>

 

Tip 1. Basic Restore Your iPhone

If your iPhone screen goes black after updating to iOS 9 or iOS 10, maybe you can fix it by a simple restoration. It is done by holding the power button of the phone for a few seconds. By doing this, you may see the Apple logo appear on the screen, which means that the problem is solved and you can re-use your phone in seconds.

Note: You’d better connect your phone to a charger because your iPhone battery may be run out of when you try this method.

 

Tip 2. Force Restarting Your Device

When the screen of iPhone goes black, you may need to attempt a hard reset of software and hardware. To do this, just press the “home” button and the “sleep” button at the same time. If this works, a red slider appears at the bottom of the screen and you can turn your iPhone sliding the button to the right. In the process, hold tight the “home” button next to the “sleep” button for 10 seconds to reset the phone.

Tip 3. Sync iPhone

Notice:  You may lose important data when you try the tips below. Therefore, before you getting your black screen iPhone back to Life: if possible, Back up your iPhone first. Of course, iTunes may not recognize your device.

In some cases, restart doesn’t work to fix your black iPhone. When it happens, you should try to sync your iPhone with iTunes if iTunes can recognize your device. To do this, connect your iPhone to the cable that comes in the box and the other end of the cable to the USB port of your computer with iTunes installed.

Restart your iPhone, if iTunes recognizes your iPhone, you can start to sync. If your phone does not work, you must choose the “Restore from Backup” option in iTunes. This will delete the information in your phone and restore from the last backup stored.

Tip 4. Apple Support for Help

Although the steps previously solved most of the problems with the iPhone, in some cases, you’ll need to seek help from the telephone provider or Apple. Maybe you should take your phone to the Apple repair store to see if something is wrong on hardware, for example, a bad battery could result a black-screen iPhone.

Bottom: if you have got your black screen iPhone back to life, what to do now is just checking whether there is some data lost. If there is, you try to restore iPhone with iPhone backup or iCloud backup. Guides below may be helpful: How to Backup and Restore iPhone with iCloud

And of course, you can use some best backup extractor to get only your lost data from iPhone backup, which is helpful if you don’t want to have a fully restoring and erasing data on your iPhone.